Newly released documents reveal the anxieties of the Department of Health and Human Services (HHS) about Healthcare.gov, which warn that failure to finish the website puts “the entire health insurance industry at risk.”
The HHS released documents relating to its new contract to maintain the federal health exchange on Wednesday, justifying its reasons to expedite the procurement process because of an “urgent need” for the website to work.
The documents instruct the new contractor, Accenture Federal Services, to build “core functionality” of the website, including software that tracks enrollment and calculates subsidies to pay insurance companies. Centers for Medicare and Medicaid Services (CMS) officials have admitted that nearly half of the site has yet to be built.
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